Informativa sulla privacy

1. L'Ambito

Questa politica descrive le tipologie di Dati Personali che la Società raccoglie sulle persone fisiche, le modalità di trattamento, le condizioni di condivisione con terze parti e le misure adottate per garantirne la sicurezza.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An individual is considered identifiable if they can be identified directly, or through a combination of additional information we hold or can reasonably access.

1.3 The Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, organisation, and storage.

I nostri servizi sono destinati a un pubblico generale e non sono progettati per persone di età inferiore ai 18 anni. Non raccogliamo né ricerchiamo consapevolmente informazioni su minori, né consentiamo loro di utilizzare i nostri servizi. Qualora venissimo a conoscenza di tali informazioni, provvederemo a eliminarle tempestivamente.

2. Quali Dati Personali Deteniamo su di Te

When you access our services, channels, or website, we collect Personal Data. We may also request your Personal Data in certain circumstances.

In altri casi, raccogliamo i tuoi Dati Personali analizzando l'utilizzo dei nostri Servizi o dei nostri canali di assistenza, oppure ricevendoli direttamente dai nostri partner terzi.

3. Nessun Obbligo di Divulgare Informazioni Personali

You are not required to provide us with any personal data. However, in certain circumstances, failing to do so may prevent us from delivering our Services or granting you access to the website.

4. Quali Dati Personali Raccogliamo

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate trading operations: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

I tuoi Dati Personali vengono trattati dalla società per le finalità descritte nella presente sezione, in conformità con la base giuridica applicabile.

5.3 Contact us by email for further details on the processing carried out to protect our legitimate interests.

5.4 Below is a list of the reasons and legal bases for which we may use the information you provide:

6. Trasferimento dei Dati Personali a Terzi

6.1 La Società può condividere Dati Personali con società terze che forniscono servizi quali hosting e storage, analisi degli indirizzi IP e analisi dell'esperienza degli utenti.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transfer the personal data you have provided to us to those platforms. Your personal data will be subject to their privacy policies and may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and enhance the products and services offered to its customers.

6.4 Ove necessario a tutelare i diritti o il patrimonio di terzi, la Società è autorizzata a divulgare i Dati Personali alle autorità di regolamentazione, alle autorità locali o ad altre autorità ufficiali competenti.

We may also share your Personal Data with potential investors or buyers, or with financiers of the Company or any other group company, in connection with a specific transaction (including the transfer or sale of assets belonging to the Company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group company.

7. Cookie e servizi di terze parti

We may use third-party services — such as advertising providers or data analytics companies — on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files saved to your device when you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are stored temporarily on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies allow the Website to recognise you as a returning user and enable you to log back in without starting from scratch.

Please note that some or all website features and functionality may not work as intended if this occurs.

Avviso sul Tracciamento Online: Questo servizio non supporta i segnali di non tracciamento.

8. Conservazione dei Dati Personali

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted by applicable law, regulations, or policies.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Trasferimenti Internazionali

Your personal data may be transferred to other countries, including to third-party countries or international organisations. The Company takes all necessary measures to protect your personal data and to ensure that users can exercise their rights and access effective legal remedies.

9.3 The Company can provide information on the security measures in place to protect your Personal Data when transferred to third countries or international organisations. To request this information, email: support@merlofondenza.com

10. Sicurezza dei Dati Personali

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that your Personal Data will be kept secure in all circumstances. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data exposed due to transmission errors, unauthorised third-party access, or other causes beyond our reasonable control.

In cases where legal or other obligations outside our control require us to share your Personal Data with third parties — such as public authorities — we may have no choice but to comply. In such situations, we cannot control the level of security those third parties apply to your Personal Data.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlink a siti Web di terze parti

Il sito Web contiene collegamenti a siti e applicazioni di terze parti che non sono soggetti alla supervisione della Società. Non siamo responsabili della raccolta o del trattamento dei Dati Personali effettuati da tali siti o applicazioni. La presente Policy non si applica alle azioni intraprese tramite di essi.

When accessing any third-party websites or apps, we recommend reading their privacy policies before deciding to use them or sharing any personal data with them.

12. Modifiche alla presente Informativa

This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you using the methods we consider most appropriate and post an announcement on our website.

Unless stated otherwise, any changes take effect upon publication of the updated Policy.

13. I Tuoi Diritti

You have the right to request verification of the accuracy of your Personal Data, correct any inaccuracies, and have unnecessary Personal Data deleted. You may also restrict the scope and types of personal data processing carried out.

Se risiedi nello Spazio Economico Europeo, ti invitiamo a consultare questa pagina per conoscere i diritti disponibili in relazione ai tuoi Dati Personali. Per esercitare tali diritti, invia una richiesta all'indirizzo e-mail indicato di seguito.

13.3 Right of Access You have the right to request access to the Personal Data the Company holds about you. Upon a valid request, the Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for additional copies. If you request data in electronic format, it will be provided in that form. The right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights or freedoms of third parties, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to rectify inaccurate Personal Data. Users may request the rectification of incomplete Personal Data relating to them, taking into account the purposes of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) consent is withdrawn and no legal basis for processing exists; (c) you object, on grounds relating to your specific situation, to processing of your Personal Data based on legitimate interests pursued by Us or by third parties; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, for the protection of another individual's rights, or where there is a substantial public interest within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the right to access and obtain your Personal Data held by the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing. With regard to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of consent given before that withdrawal. You have the right to lodge a complaint with the competent supervisory authority. You may also appeal to a supervisory authority established by an EU member state to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and member state law may limit your rights regarding your Personal Data as described in this section 13.

We will provide the information requested under Section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you within one month of receiving your request, along with the reasons for the delay.

Le informazioni richieste ai sensi della sezione 13 saranno fornite gratuitamente, salvo quanto diversamente previsto dalla stessa sezione. Qualora una richiesta risulti ingiustificata o eccessiva, in particolare se ripetuta, potremmo addebitare un importo ragionevole a copertura dei costi amministrativi sostenuti per fornire le informazioni o dare seguito all'azione richiesta. Ci riserviamo inoltre la facoltà di non dar corso alla richiesta.

If we have reasonable doubts about the identity of the person who submitted a request, we may ask the requester to provide reasonable proof of identification.